QuestionPro

QuestionPro's online survey software is a one-stop solution for managing feedback via the web. From simple web surveys to large, complex, international market research, we have a solution that will meet your requirements.

Our survey software includes a full suite of tools for creating surveys, sending email invitations, and analyzing survey data.

9 Ways to Build Customer Loyalty

9 Ways to Build Customer Loyalty

I had a really interesting experience the other day.  I wanted to try a new blogging tool.  I was doing some research and found something I thought I’d try.  They had a free trial with no credit card required and so I decided to give it a go.  I installed the plugin and went over to the site and started clicking around.  Soon after that, I got an email — FROM THE CEO!  Now, let me be clear, this…

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— 4 hours ago
Keep Asking Your Customers!

Keep Asking Your Customers!

Last week, we looked into how surveys could help with online reputation management. It seems pretty straight-forward: if you proactively ask your customers about their experience, they are likely to tell you about their positive and negative experiences first before going to social media to tell their friends about it first.

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— 1 day ago
Sample Size: How Many People Should I Ask?

Sample Size: How Many People Should I Ask?

questiontheanswers

Courtesy etmooc.org

One of the first questions I wonder when I’m looking at survey results is: who was the audience? The second question: how large was the sample surveyed? Both of these are critical when looking at survey data and making inferences based on that data. You might have the best survey in the world, but if you didn’t get enough responses, you can’t generalize the answers to your…

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— 2 days ago
10 Enhancements to Question Types Just Released!

10 Enhancements to Question Types Just Released!

This round of updates, we have 10 enhancements we released in QuestionPro. We have a few new question types, some re-arranging, some re-naming, and some updates to the question types to make them easier to use.
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— 2 days ago
#FridayFive: Stories from Around the Web

#FridayFive: Stories from Around the Web

Happy Friday everyone! Here are a five stories from this week that either made us think deeper, laugh harder or pause everything to share with a neighbor. We hope you enjoy the stories – AND your weekend!

You’re Not A Leader If You Can’t Lead Your Own Parents (Forbes)
Keen insight into a unique leadership-ability barometer we may not be considering. Talk about ‘managing up!’

Watch These…

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— 6 days ago
How to Get the Best Results From Your Online Survey

How to Get the Best Results From Your Online Survey

An online survey can provide valuable information about your customers, clients or potential market. Surveys help save time and dollars while also helping you make smarter decisions because you have data to sort and search for answers. (more…)

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— 1 week ago
How to Make your Survey Rewards Rewarding!

How to Make your Survey Rewards Rewarding!

It seems simple enough: offer a survey incentive and you’ll RAKE IN THE RESPONSES!

And while offering a reward certainly can increase your response rate, there are still a number of pitfalls to avoid in order to ensure your rewards budget is well-spent. (more…)

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— 1 week ago
Research and the Reputation: A Tale of Helping

Research and the Reputation: A Tale of Helping

Once upon a time, there was a company that thought they were doing pretty well. Their customers seemed pretty content, and they were seeing good profits.
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— 1 week ago
Go on, Flex That Matrix!

Go on, Flex That Matrix!

The flex matrix question is a pretty versatile question. While it doesn’t do kung fu, it does allow you the ability to mix and match a few types of questions in one! If you’re familiar with the matrix question, you already know that you can have multiple rows of items, and you can either have a select one, select many, or spreadsheet-style option for users to respond. An example of a simple…

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— 1 week ago
Share, Collaborate, and Listen!

Share, Collaborate, and Listen!

Need to get feedback on your survey? Try out QuestionPro’s new Draft/Collaboration mode, where reviewers can easily leave comments and suggest changes!

collaborate and comment

Courtesy pixabay

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— 2 weeks ago